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How long has Retrostar Music been in business?
Where is Retrostar Music located?
Do you ship internationally?
When will I receive my item?
Are your items new?
What is your return policy?
Do you collect sales tax?
Can I special order an item?
How do I contact Retrostar Music?


How long has Retrostar Music been in business?
I started Retrostar Music in 2003 while working as a Pro Audio Manager for Guitar Center. It grew quickly into a bustling business and I now work full time managing my company.

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Where is Retrostar Music located?
Our offices are headquartered in Audubon, NJ, USA, just minutes away from beautiful Philadelphia, PA. Our mailing address is Retrostar Music 411 S White Horse Pike Audubon, NJ 08106

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Do you ship internationally?
Yes! We ship almost anywhere in the world. Please contact us for international shipping quotes. Customers are responsible for any duties or taxes in their country. Item are shipped via United States Postal Service.

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When will I receive my item?
Most item usually ship within 2-3 business days, but can sometimes take longer depending on availability. Our shipping method is UPS Ground unless other arrangements are made prior to your purchase.

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Are your items new?
Yes. All items are brand new, factory sealed, and sold by Retrostar Music, an Authorized Dealer of every brand we advertise.

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What is your return policy?
We're glad you're here! In the unlikely event your item must be returned, please be sure it is in the condition in which it was sold. All original packaging, manuals, cables, power supplies, etc, must be returned or 15% restock fee will be imposed. Please contact us immediately if you are experiencing any issues with your purchase, we will be happy to rectify the situation quickly.

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Do you collect sales tax?
We currently collect sales for NJ, USA only. All others enjoy tax-free shopping!

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Can I special order an item?
Absolutely. Just because you don't see it on our site doesn't mean we can't get it. Just ask! We are authorized dealers of hundreds of brands.

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How do I contact Retrostar Music?
You can call 800-603-6354 between the hours of 10a-11p Eastern Standard Time to speak to a human. You can also email customer service at retrostar1000@aol.com anytime. Our Mailing Address is: Retrostar Music 411 S White Horse Pike Suite C Audubon, NJ 08106

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Last Updated: 3 Jun 2013 19:24:36 PDT home  |  about  |  terms  |  contact
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